Customer Story · AO World

How AO World got complete visibility across 3,000 devices.

Every team was working from different data. No one could confirm the tools were actually working. Coverage gaps went undetected. Here's how AO World changed that, with ThreatAware.

Watch the session.

Jamie Stevensen and Lee Crook presenting the AO World case study at DTX Manchester
28:42
JS

Jamie Stevensen

Head of Sales, ThreatAware

LC

Lee Crook

Head of Technical Services, AO World

About AO World

One of the UK's largest online electricals retailers, serving millions of customers across the country.

The landscape's changing daily. The biggest thing we've got now is unified visibility with KPIs to manage and track everything. If we're more comfortable that our defences are there, everybody sleeps a bit better.

Lee Crook
Head of Technical Services

What changed at AO World.

Time saving

Hours of manual reporting replaced by a single view the whole team can work from.

Complete visibility

3,000+ devices under live monitoring, including assets previously invisible across the stack.

Governance reporting

Monthly KPI packs with retrospective trend data showing measurable improvement over time.

Single source of truth

One accurate picture of the estate. No more conflicting reports across IT, security and compliance.

BYOD visibility

Cross-tool visibility across unmanaged devices for the first time, enabling confident policy expansion.

Drive remediation

Workflows that surface and escalate gaps in real time, so your team can act fast instead of firefighting.

Ready to achieve the same visibility as AO World?

Book your demo today.

  • Connect your stack
  • Know every device
  • Close the gaps
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